Terms and Conditions

RETURNS & REFUNDS

We operate under Australian Consumer law.

As majority of our products are custom made we can not provide a refund after 48hrs from the time of purchase for change of mind. Products are made per order and maybe in the process of testing etc. Refunds maybe provided on a case by case assessment.

Shipping fees on all returns will be covered by the customer unless the return is due to our error.

If any of our products fail to meet your standards in any way, do not hesitate to contact us directly. We strive to keep our clients satisfied and always try to work out a suitable solution when necessary. We appreciate your understanding and look forward to providing you with safe, effective, and fun solutions for all of your aerial needs!

SHIPPING & DELIVERY TIMES

Within Australia

  • 1 week average processing and fulfillment.

  • 2-3 business days for delivery using Australia post.

International

  • International shipping is dependent on customs and a specific timeframe cannot be guaranteed. Average times are around 7-10 working days but may be effected by unforseen circu

PAYMENT METHODS

We accept all major credit cards as well as Paypal for easy online checkout. We only accept payments through our online partner Square Space.

HABITAT CIRCUS AND THEIR EQUIPMENT

We are proud to only provide equipment that meets and exceeds ratings of 14:1 ratio. Our equipment complies with all fall protection, rescue, and human transportation requirements.

The use of our products, however, is at your own risk. No aerial act, rehearsal, training, or performance should be undertaken without the consult of a professional aerial coach for instruction, and a professional rigger for installation. By purchasing this product you are assuming all responsibility for your own safety. You must routinely inspect your straps or fabric for any wear or tear, which can occur after repeated use. Small tears may be sewn closed without affecting the fabric’s integrity, but we always recommend replacing torn fabric immediately. We do not advise using fabric that is compromised in any way from its original condition.

We are not responsible for any mishaps, injuries, or damages resulting from your use of our products. Our products are rigorously tested and are safe for aerial instruction and performance. But like any tool, our products are only reliable if used properly. Never forget the dangers of suspending yourself from any height without a safety system in place.

Feel free to contact us for rigging recommendations and product safety.

LEGAL DISCLAIMER

Habitat Circus and its associates do not provide liability insurance for the protection of individuals, groups, organizations, businesses, spectators, or others who may participate in the aerial arts, or activities using the products sold on www.habitatcircus.com.

In consideration of your participation in such activities, the customer, individual, group, organization, business, spectator, or other, does hereby release and forever discharge Habitat Circus, and its officers, board, and employees, jointly and severally from any and all actions, causes of actions, claims, and demands for, upon or by reason of any damage, loss or injury, which hereafter may be sustained by participating in any actions associated with their products.

This release extends and applies to, and also covers and includes, all unknown, unforeseen, unanticipated and unsuspected injuries, damages, loss and liability and the consequences thereof, as well as those now disclosed and known to exist.

The provisions of any state, federal, local, or territorial law or state providing substance that releases shall not extend to claims, demands, injuries, or damages which are known or unsuspected to exist at this time, to the person executing such release, are hereby expressly waived.

PRIVACY STATEMENT

Habitat Circus will NEVER sell or share your personal information with any source, individual, company, or entity outside of our own company. The only customer information gathered and stored by Habitat Circus is the customer order history and shipping information gathered during sales through our website platform Square Space. We respect all rights to privacy and personal information.

COMPETITIONS / GIVEAWAYS

Eligibility: The giveaway is open to legal residents of [insert country, state, or province] who are [insert age or other eligibility criteria, such as being a follower of the company's social media page].

  1. Entry: To enter the giveaway, participants must follow the entry instructions as outlined in the giveaway post. Entries that are incomplete or do not adhere to the rules or specifications may be disqualified at the sole discretion of the sponsor.

  2. Winner Selection: Winners will be chosen at random from all eligible entries received during the giveaway period. The odds of winning depend on the number of eligible entries received.

  3. Prize: The prize for the giveaway will be described in the giveaway post. The prize is non-transferable and cannot be exchanged for cash or other items.

  4. Notification: The winner will be notified via direct message on social media within 6hrs of the giveaway's end date. The winner must respond within 7 days to claim the prize. If the winner cannot be contacted or fails to claim the prize within the specified timeframe, the sponsor reserves the right to select an alternate winner.

  5. Publicity: By entering the giveaway, participants agree to allow the sponsor to use their name, likeness, and/or entry for promotional and marketing purposes without further compensation or notification.

  6. Limitation of Liability: The sponsor is not responsible for any lost, late, misdirected, stolen, or undelivered entries, or for any technical or other errors that may occur during the entry process. The sponsor is not liable for any damage, injury, or loss arising from or in connection with the giveaway or the use of the prize.

  7. Governing Law: The giveaway and these terms and conditions will be governed by and construed in accordance with the laws of Australia.